Customer Reviews & Testimonials for Our Moving Company

When you’re choosing a moving company, you don’t just want to hear what the company says about itself – you want to hear from the people who’ve already trusted it with their homes, offices and belongings.

This page brings together real feedback from local customers across Ireland, so you can see what it’s like to move with Local Movers before you book.

Why Our Customers Choose Local Movers

Real feedback from real moves

Every review you see on this page comes from someone who has actually moved with us – whether it was a house removal across town, an apartment move with awkward stairs, or a small man with a van job for a few heavy pieces.

Customers mention:

How careful our moving crew were with their furniture and fragile items
How easy it was to book and confirm a moving date
How relieved they felt once everything was safely in the new place

That real‑world feedback matters more than any advert we could write ourselves.

What matters most to people on moving day

From reading review after review, a few themes keep coming up:

Punctuality – turning up on time and ready to start
Communication – answering questions clearly before and during the move
Care – treating furniture, floors and walls as if they were our own
Honesty – being upfront about what’s possible, what’s included and what it costs

These are the things we focus on every day – and we’re proud to see them reflected in our testimonials.

Our Overall Rating and Satisfaction Score

Average star rating from Google reviews

On our Google Business Profile, we maintain a consistently high star rating from local customers who’ve moved with us. That rating isn’t built on one or two perfect jobs – it’s the result of dozens of moves across different property types and locations.

We don’t chase “perfect” scores. Instead, we focus on delivering a good, reliable moving experience every time and letting genuine customers speak for us.

Repeat customers and word‑of‑mouth referrals

One of the strongest signals that we’re doing something right is the number of people who:

Call us back when they move again a few years later
Recommend us to friends, family or colleagues
Ask us to move both their home and their business at different times

When you see phrases like “used them before and would use again” in our reviews, that’s exactly what’s happening.

Recent Google Reviews from Local Customers

House and apartment moves

Customers moving house or flat often comment on:

How smoothly we handled access, stairs and parking
The care taken with furniture and boxes
The way the crew stayed calm and friendly, even when the day was stressful

For example, a customer moving from a top‑floor apartment mentioned how our team carried everything down several flights of stairs without a single knock on the walls – something they were very anxious about beforehand.

Man with a van and small moves

Not every move fills a truck. Many reviews come from people who booked us for:

Single‑room or small apartment moves
A few heavy items, like wardrobes or a sofa
Collections from furniture stores or marketplace purchases

These customers often talk about the convenience and honesty of having a professional man with a van service, rather than relying on a friend’s van and hoping for the best.

Office and commercial moves

Businesses that leave testimonials tend to focus on:

Downtime – how quickly we got them up and running again
Care with IT equipment and office furniture
Professionalism around other staff and in shared office buildings

Whether it’s a small office move or a larger relocation, we know that time really is money – and the reviews reflect how seriously we take that.

Before and After – Real Moving Day Stories

Case study: local house move in Lucan, county Dublin, Ireland.

One family in Lucan left a detailed review after moving from a three‑bed semi‑detached house to a larger property nearby. They highlighted:

A punctual start, with the crew arriving five minutes early
Protective floor coverings used in both properties
Furniture disassembled and reassembled without any missing screws or parts
Everything in the right rooms at the new house, saving them hours of effort

It’s exactly the kind of “normal” move that can easily go wrong – but doesn’t need to when you have a trained, insured crew.

Case study: apartment move with tricky access

Another customer moved from a top‑floor apartment with no lift and very tight stairwells. In their testimonial, they described how:

The crew leader walked the route first to plan how to move larger items
Extra care was taken on tight corners to avoid scuffing walls
The team took short, sensible breaks rather than rushing dangerously with heavy loads

They were particularly impressed that, despite the challenging access, nothing was damaged and the property was left exactly as they found it.

Case study: office relocation with minimal downtime

A small business relocating to a new office praised:

Clear communication in the weeks before the move
Careful labelling and placement of desks, chairs and IT equipment
The fact that they were able to log in and start work again the next morning

For them, the biggest “before and after” was not being offline for days – just a short break while everything was physically moved.

What Customers Say About Our Team

Professionalism and care

Reviews regularly mention our crews being:

Polite and respectful
Careful with people’s belongings
Considerate about noise, neighbours and shared spaces

Moving day can be emotional. Our job is to bring calm, not chaos.

Punctuality and communication

Customers value:

Clear arrival windows
A call or text if traffic causes any delay
Straight answers to questions about timing, access and what’s included

Small things like letting you know we’re 10 minutes away can make a big difference when your whole life is in boxes.

Handling of fragile and heavy items

Reviews often highlight:

TVs, mirrors and glass arriving safely
Large wardrobes, sofas and appliances moved without damage
The crew asking before moving anything particularly delicate or unusual

This is where our training, equipment and insurance all come together.

How We Respond When Something Goes Wrong

Listening to feedback and fixing issues

No company gets everything right 100% of the time. What matters is how they respond when something goes wrong.

Where a customer has raised a concern, we:

Listen carefully to what happened
Check our notes and talk to the crew involved
Agree on a fair way to resolve the issue, in line with our policies and cover

Examples of complaints resolved fairly

Examples include:

Arranging a painter to fix a scuffed wall after a tight staircase move
Repairing or replacing a damaged item where it was clearly our responsibility
Apologising when communication could have been better – and improving our process

You may see reviews mentioning how quickly and fairly a problem was handled, not just that everything went perfectly.

How to Read Reviews and Spot a Reliable Moving Company

What to look for in moving company reviews

When you read reviews – ours or anyone else’s – focus on:

Consistency over time (not just a few perfect scores)
Specific details about what went well or badly
How the company handled any issues that did come up

Generic “great service” comments are nice. Detailed stories are more useful.

Questions to ask before you book

Use reviews as a starting point and don’t be afraid to ask a mover:

Are you licensed and insured?
Can I see proof of your insurance?
How do you handle damage or complaints?

If a mover can’t answer these clearly, think carefully before handing them your keys.

Leave a review after your move

If you move with us, we’ll invite you to leave a review afterwards. It’s completely optional, but it helps:

Other families and businesses make a confident choice
Us see what we’re doing well and where we can improve

A short, honest review means more than you might think.

Help others choose with confidence

You remember how it feels when you’re not sure which moving company to trust. Leaving your feedback is a simple way to make the process easier for the next person who stands where you are now.

Ready to Get a Quote from a Trusted Moving Company?

You’ve seen what local customers say about our moving company – now it’s your turn to experience a move that’s handled with care from start to finish.

Customer Reviews & Testimonials for Our Moving Company